The July 2025 release brings a host of exciting new features, enhancements and fixes to TrackAbout Web,  Mobile, and API. Here’s a look at what’s new.

Highlights

• Maintenance Work Order Roll Out

• Voice Activated Workflows Evolution

• TrackAbout Mobile 7 Enhancements and Fixes

• API Additions

Maintenance Work Order Roll Out

With this release, TrackAbout adds features to be a fully functioning maintenance order tracking system, letting you track services performed against a work order number, in-house or at a customer.

• Maintenance Orders Action (TrackAbout Mobile 7)
  
• Asset Intake Action (TrackAbout Mobile 7) 
• Add New Maintenance Work Order 
• Maintenance Work Order Search 
• Maintenance Order History 
• Maintenance Asset Images and PDFs
• New Maintenance-related API calls 

These features work best when integrated with your ERP/business system using the TrackAbout API. Contact TrackAbout Support for more information.

Maintenance Orders Action (TrackAbout Mobile 7)

This new action lets you select and record maintenance orders, including support for service items and hardgoods.

Users can select a trip and order and record the ordered maintenance as it is performed. Users can also manually add service items and hardgoods used to the order while in the field and add images to the history of the asset being maintained. To enable this action, please contact TrackAbout Support.

Asset Intake Action (TrackAbout Mobile 7)

The new Asset Intake action lets users record key details when receiving an asset for maintenance, including asset information, ownership, and the issue or service requested.

To enable this action, please contact TrackAbout Support.

Add New Maintenance Work Order

You can now create maintenance work orders through TrackAbout Web.

The Add New Maintenance Work Order page (Orders > Add New Maintenance Order) lets you create maintenance work orders. You can specify the priority, planned maintenance date, and order sequence, among other details, and add service and consumable line items to the order.

Maintenance Work Order Search

You can now search for maintenance work orders using TrackAbout Web. 

The new Maintenance Work Order Search page (Orders > Maintenance Work Order Search) gives you three ways to search for maintenance work orders. 

• Current Maintenance Work Orders — Search for orders with a planned delivery date of today and are not yet delivered or deleted, by branch. 

• Order Number — Search for a specific order by order number. 

• Advanced Search — Search for orders by any combination of branch, order number, and planned maintenance date range, as well as search fulfilled orders in addition to unfulfilled ones.

  
  
  

Maintenance Order History 

The Maintenance Order Record provides a history of the actions recorded during the fulfillment of the order. 

Maintenance Asset Images and PDFs

Both the Asset Intake and Maintenance Orders actions let you attach images to the record created by the action. Attached images can be viewed in the actions' record. 

API

• GET/assets/intake/new — Retrieves recently completed asset intake records from TrackAbout, ordered by the date they were completed.

• GET/orders/maintenance/<OrderNumber>/status — Returns details about the status of a maintenance order.

• POST/actions/maintenance — Now supports saving image and PDF files along with the maintenance record.

Voice Activated Workflows (Android Only) Evolution 

With this release, we've made a number of tweaks to Voice Activated Workflows (Android Only). With Voice Activated Workflows, users can input asset information by speaking directly into their device, enabling hands-free data entry in the field. Instead of tapping through screens, users navigate the process with their voice, streamlining workflows and boosting efficiency. 

Voice entry is available in actions that include Product Code, Asset Family, Ownership, and Owned by Customer selection fields, as well as in Dynamic Forms.

Voice Activated Workflows now supports: 

• Better number and character recognition for Serial Numbers

  • Words that sound like numbers or letters are translated as the number or letter they sound like instead of the word.

    • "Two", "to" or "too" are translated as "2"

    • "You" is translated as "U"

• Use NATO phonetic alphabet (Alpha, Bravo, Charlie, Delta) 

• Partial Matches in Option Lists

  • "Talyor" picks "Talyor Wharton"

  • "Oxygen" filters to "Oxygen Industrial" and "Oxygen Medical"

• Support for various spoken date formats 

  • Month Name and Year" "September 1972"

  • Year and Month Name: "1972 September"

  • Month Number and Year: "9-1972" or "09-1972"

  • Also supports some date math: "5 years from today" = June 2030

• Navigation Between Fields 

  • Speak the field name 

  • Auto-advance 

  • Volume buttons

  • Speak "next field", "previous screen"

• Navigation Between Screens

  • Speak "next screen", "previous screen" 

• Multiple ways to correct entries 

  • Say "Correction" to navigate back to the last entry and change it 

  • Say "Previous Field” for the same result

  • Say “Clear” de-select the current field

• Set voice preferences directly in TrackAbout Mobile 7 (Menu » Settings)

  • Automatically enable microphone

  • Automatically advance on next field

  • Use volume buttons for navigation

To take advantage of voice input using Voice Activated Workflows, contact TrackAbout Support to enable the feature.

TrackAbout Mobile 7

• Locate — An issue that kept Locate from listing any locations other than the user's working location for selection has been corrected.

• Delivery (with Integrated Order Sync) — An issue that prevented Not Scanned Assets added through a Sort Container for Delivery action from being assigned to line numbers during deliveries has been fixed.

TrackAbout Web

• Add New Orders — You now have the option to allow location-restricted users access to Add New Orders for their allowed locations only. Contact TrackAbout Support to enable this option.

• Rental — Offset quantities are no longer incorrectly displayed under Leases instead of being displayed under Offsets on rental bills when and the rental bills have asset type lines rolled up to the Rental Class level.

API

• GET/orders/verified/{ordernumber} no longer inadvertently returns non-verified records.

Have questions? Our Support team is here and ready to help!