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Your privacy is critically important to us. At TrackAbout we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy policy which incorporates these goals.

If you have questions about deleting or correcting your personal data please contact our support team.

TrackAbout Inc. (“TrackAbout”) operates several websites including,,, and It is TrackAbout’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, TrackAbout collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TrackAbout’s purpose in collecting non-personally identifying information is to better understand how TrackAbout’s visitors use its websites. From time to time, TrackAbout may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its websites.

TrackAbout also collects potentially personally-identifying information like Internet Protocol (IP) addresses. TrackAbout only discloses IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to TrackAbout’s websites choose to interact with TrackAbout in ways that require TrackAbout to gather personally-identifying information. The amount and type of information that TrackAbout gathers depends on the nature of the interaction. For example, users of TrackAbout’s returnable container tracking system are required to be identified with a login name or email address and may be identified by name. In each case, TrackAbout collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with TrackAbout. TrackAbout does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

TrackAbout may collect statistics about the behavior of visitors to its websites. TrackAbout does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

TrackAbout discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on TrackAbout’s behalf or to provide services available at TrackAbout’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using TrackAbout’s websites, you consent to the transfer of such information to them. TrackAbout will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, TrackAbout discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when TrackAbout believes in good faith that disclosure is reasonably necessary to protect the property or rights of TrackAbout, third parties or the public at large. If you are a registered user of a TrackAbout website and have supplied your email address, TrackAbout may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with TrackAbout and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. TrackAbout takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. TrackAbout uses cookies to help TrackAbout identify and track visitors, their usage of TrackAbout website, and their website access preferences. TrackAbout visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using TrackAbout’s websites, with the drawback that certain features of TrackAbout’s websites may not function properly without the aid of cookies. Please be aware that refusing cookies will render the returnable container tracking system unusable by any user doing so.

Business Transfers

If TrackAbout, or substantially all of its assets, were acquired, or in the unlikely event that TrackAbout goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of TrackAbout may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, TrackAbout may change its Privacy Policy from time to time, and in TrackAbout’s sole discretion. TrackAbout encourages visitors to check this page for any changes to its Privacy Policy. Your continued use of any of TrackAbout’s websites after any change in this Privacy Policy will constitute your acceptance of such change.


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