Grant customers controlled, web-based access to the TrackAbout system to track and view asset information at their locations. TrackAbout’s Customer Tracking Portal module helps businesses supplement customer support initiatives with an intuitive self-service platform that offers customers the ability to move assets internally within locations throughout their facilities. Companies can give customers the opportunity to substitute paper processes with digital tracking in a unified system to monitor assets on their own and make efficiency improvements where possible at their businesses.

Add value to customer relationships, offering them a higher degree of visibility instantly in an easy-to-use portal interface. Support product recalls or perform audits using customer site data and let customers quickly obtain proof of delivery, confirm asset balances, view transaction histories, look up lot numbers and certificates of analysis, identify expiring assets and move containers between locations. With TrackAbout’s Customer Tracking Portal, customers no longer have to wait for request responses, saving companies time on service phone calls and emails.