At TrackAbout, our team of experts are always working hard behind the scenes to create software solutions that fit the unique needs of process manufacturers.
We’re dedicated to continuously enhancing our software with new products, modules, features, and updates—bringing our customers the latest innovations and technologies to help them drive growth and stay future-ready.
In this blog, we’re excited to share some of the highlights and big moments for TrackAbout in 2024.
Highlights
#1 Mobile Manifest
Accurate manifests detailing hazardous goods in transit are crucial for meeting strict U.S. Department of Transportation (DOT) compliance requirements. However, relying heavily on paperwork and manual calculations during pickups and deliveries introduces a significant risk of errors that can lead to serious consequences.
One of our standout updates last year was the significant enhancement to our Mobile Manifest feature. This update empowers users to view their inventories in real time, drastically reducing the risk of human error.
Rather than adding notes to a printed manifest, TrackAbout users can now easily edit and reprint DOT-compliant manifests directly from their Android device using a portable printer—making the process faster, more accurate, and more efficient.
#2 Save Regularly Visited Web Pages as Favorites
We know how important it is for our customers to save time, which is why we introduced a new feature in 2024: the ability to save personalized favorite pages on TrackAbout Web.
Instead of navigating through multiple menus to find your most-visited pages, you can now access them quickly and easily.
Users can bookmark the pages they use most often, which will appear in a convenient favorites sidebar every time they log in. This makes your frequently accessed pages just a few clicks away. You can even assign favorites to specific roles—like distribution or CSR—making workflows smoother and more efficient for your team.
#3 Making Registration Simpler
In 2024, we announced exciting plans to enhance registration acceleration.
Traditionally, adding new assets to the system requires inputting a lot of detailed information into various fields—a process that can be time-consuming and prone to errors from mistyped entries.
To simplify and speed up this task, we’re introducing Voice to Text, a feature that lets users speak directly into their device to input asset details, eliminating the need for manual typing.
With this upgrade, registering a single cylinder—which typically takes nearly 2 minutes and 40 seconds—can be completed in just 41 seconds, saving users an impressive 66% of their time!
This game-changing feature is set to roll out in the first quarter of this year.
#4 The Power of OCR & AI
Our exciting new Optical Character Recognition (OCR) project is taking asset management to the next level by training Artificial Intelligence (AI) to read cylinder shoulders and seamlessly transfer that information into our software.
While still in the early stages of development, this innovation will dramatically speed up data entry, making it not only faster but also more accurate. It will simplify the process of capturing vital details about cylinders and their contents, offering a smoother and more efficient experience for users.
#5 Keeping Your Orders Connected
TrackAbout users often work in remote areas where internet connectivity can be extremely limited. To address this, all product information is preloaded onto devices ahead of deliveries, allowing orders to be completed offline.
However, there are times when a scanned asset falls outside of the downloaded data, leaving no information available on the device. In these situations, users had no choice but to manually enter all the details—wasting valuable time and increasing the risk of errors.
That’s no longer the case, thanks to Delivery with Integrated Order Sync. This feature streamlines the process by automatically connecting the device to the internet when you're in an area with a reliable signal. This allows users to look up asset information as it’s scanned. If the connection drops again, the device automatically reverts to the downloaded data. Plus, this feature can be activated on a per-user basis, as needed.
#6 Streamline Ordering
In late 2024, we introduced a new Create Order button to the Customer Tracking Portal, designed to simplify and accelerate the ordering process. This convenient feature enables our customers' customers to easily reorder products directly through the TrackAbout app, eliminating the need to contact a sales rep. Orders are securely saved within TrackAbout and can seamlessly be integrated back into the ERP system using our APIs.
If you'd like to learn more about how effectively managing returnable assets can help boost business efficiency, increase productivity, and reduce regulatory risk, get in touch with our team of experts.