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Customer Support

Technical Support

TrackAbout's in-house team is committed to delivering the highest level of customer service. We offer excellent support on-site at customer facilities, via the web, phone or email. Our expert support team is ready to answer your questions.

 

Online Support Services

TrackAbout offers a variety of online support resources. Simply visit the TrackAbout Knowledge Base to access the latest release notes, training videos, FAQs, and more. 

Contact TrackAbout Support

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Education & Training

Training Programs

Optimize your investment with TrackAbout by ensuring your team gets the most out of your software. All training options are designed to empower your team with the knowledge and skills they need for success. Our training programs are designed specifically for customers who have completed the TrackAbout Implementation Process.

Options include:

  • TrackAbout Administrator Training (onsite & remote)
  • TrackAbout 101 Session
  • TrackAbout Administration Session

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Interaxions User Conference

Datacor’s premier annual user conference gathers nearly 300 users in the Datacor community for three event-packed days of learning and idea sharing.

In 2023, Interaxions expanded to include TrackAbout customers. This premier event is a great opportunity for customers to expand their knowledge, network with other users, influence product development and learn more about additional TrackAbout offerings.

Learn more about the must-attend event for every TrackAbout customer.

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Online Training Tutorials & Videos

We offer a variety of learning tools to fit your needs. Browse our online training videos to learn more about TrackAbout at your own pace and convenience.

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Continuing Education Webinars

TrackAbout offers a variety of interactive webinars, including quarterly product updates and overviews of new software features. Browse our upcoming and past webinars.

View webinars

 

TrackAbout Customer Services

Customer Success and Consultation Services

Our Customer Success and Consultation services are designed for customers who have completed the TrackAbout Implementation Process. These services offer a deep exploration of our software and are tailored to address specific process-oriented questions. Whether you’re seeking specialized training or require additional support with our software, we’ve got you covered. Choose between on-site or remote training sessions.

 

  • Annual Customer Success Review
  • On-Site Facility Process Review
  • Process Documentation
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Ready to Learn More?

Discover how our software can help you achieve greater container visibility and utilization. Schedule a free consultation with TrackAbout today.