Integration

Our set of solutions are completely open to integration. We make it as easy as possible to integrate our product with whatever asset management systems you’re using.

The integration solution we provide:

• Is well documented and easy to understand, so you can quickly and painlessly get it completely integrated
• Preconfigured to work with several popular market systems
• Not required, and if desired, can be added later on

We get it. Your business uses a wide range of different systems and you don’t want one more cluttering up your processes. That’s why we offer complete integration into a wide range of platforms.

While our software is designed to integrate into many business solutions, we have also created comprehensive documentation to ensure that you can get integrated no matter the platform.

TrackAbout is committed to making the integration process as easy as possible. To that end, we’ve created an open set of integration points that are well documented and made fully available to all of our clients.

We also support, completely out of the box, integration within the following systems:

Business systems

• Epicor’s Profit 21
• Infor’s SX.e
  • This integration is built and maintained by DSA. If you are interested in moving to SX.e, start with DSA before contacting Infor directly.
• Netsuite
  • This integration is built and maintained by Solution Source. If you are interested in moving to Netsuite, start with Solution Source before contacting Netsuite directly.
• TECSYS

Bill mailing and presentation

• SourceHOV

The majority of our clients who have integrated our software into their systems do not use one of the previously listed programs. Instead, they opted to internally build an integration system between the solutions they use and TrackAbout’s standard interfaces.

Our software can send a range of information back and forth for integration purposes. Below find a sample of some of the most commonly communicated information:

For asset tracking

• From the business system to TrackAbout
  • New customers
  • New part numbers
  • Orders to be delivered/picked up
• From TrackAbout to the business system
  • Completed orders that have been delivered/picked up
  • Current customer asset balances

For rental

• From the business system to TrackAbout
  • Customer billing information
  • Sales tax information
• From TrackAbout to the business system
  • Rental bills
  • Customer asset balances and rental rates

The preferred method for most of our clients to integrate is to use TrackAbout’s public API. With these documents you can push info into TrackAbout as well as pull info out.

• API documentation
• Help getting started

TrackAbout’s various modules & technology features also support integrations where we push information out based on your activity. We can support other integration methods including sending flat files around via secure FTP. We work hard to ensure that you can have asset management systems that work perfectly with your business.

Contact us today to talk about any specific integration questions you may have.