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Beginning a returnable container tracking project is a big deal to our customers and creates many opportunities to improve the way they do business. Based in the United States, TrackAbout offers global support in the US, Chile, Singapore, India, Australia and Serbia to guide new container tracking programs to successful completion. As part of helping our customers realize the full potential of our solutions, we provide several value-added services.
Every TrackAbout project includes implementation services as a standard part of our offering. A successful project requires not only great software, but a sound plan to implement it. This includes the change management tasks that go along with adopting new processes. Our experienced team of implementation professionals are here to help every step of the way.
After your software is implemented and your TrackAbout solution is up and running, some companies want our experts to return for additional consulting or user training. This can be done on site or remotely, and in either case, our team can help you get the most out of your TrackAbout project investment.
TrackAbout has been perfecting our software for over twenty years, so most customer needs are already met by the software itself. But when a customer has special requirements for reporting or additional functionality, this is handled on a statement of work (SOW) basis. All work is performed on a fixed-cost basis quoted in advance so you’ll always know what a software development project will cost before you begin.