The May 2025 release brings a host of exciting enhancements and fixes to TrackAbout Web and Mobile. Here’s a look at what’s new.

Highlights

• TrackAbout Web 

• TrackAbout Mobile 7 

TrackAbout Web

• Maintenance Work Orders — We continue the phased rollout of support for Maintenance Work Orders, which when completed (est. late Q2 2025), will let you track services performed against a work order number, in-house or at a customer.
  

These features work best when integrated with your ERP/business system using the TrackAbout API. Contact TrackAbout Support for more information.

As part of this second phase of the rollout, we've added the following new features.

• Maintenance Orders — This new action will let you select and record maintenance orders, including support for service items and hardgoods. When completed, it will:
  
  • Operate similarly to Delivery with Integrated Order Sync. 
  • Support adding notes to hardgood line items. 
  • Let you mark the work order has been completed.
    
    

• API — New API endpoints and updates to existing ones are now available for sending Maintenance Work Orders to TrackAbout.
  
  • GET/orders/maintenance/new — For retrieving data for individual maintenance records.
  • GET/orders/maintenance/completed/new — Returns details of all maintenance actions that have been saved as part of the order.
  • POST/actions/maintenance — New fields are available to support Maintenance Work Orders: Order Number, Trip Number, Hard Goods, and Service Items. 

TrackAbout Mobile 7

• Delivery with Integrated Order Sync
  • The number of digits used for Delivery Counter is now configurable. Previously, it was eight digits. To change the value, contact TrackAbout Support.
  • An issue that prevented delivery receipts from being saved when the customer signature is very small has been corrected. 
  • Delivery record messages now show Electronic Guide numbers for individual assets. 
  • Split deliveries no longer show duplicate photos in TrackAbout Web.

• Return Only — An issue that prevented the Return Only action from saving records has been corrected.

Have questions? Our Support team is here and ready to help!